21st Feb, 2020

CQC inspectors quizzed by city students

Aaron Wise 20th Dec, 2016

STUDENTS at the University of Worcester have quizzed inspectors from the Care Quality Commission (CQC) on what the organisation does.

The group of health and social care students were recently given the rare chance to question the healthcare watchdog, before Lucy Bland and Mandy Walker, who lead inspection teams for the CQC in Adult Social Care, asked students to rate real-life cases from the CQC’s own reports.

They also answered questions on topics including whistleblowing, how much notice providers get before an inspection, how inspectors ensure they get a true picture and the consequences for a failing provider.

Ms Bland said: “It’s the first time the University and CQC have worked collaboratively to provide students with a real understanding of the role of the regulation in the health and social care sector in England.

“As the regulator, it’s important that we’re also involved in shaping the future education of health and social care staff.

“We were able to give them some real life examples of how our work encourages improvement, but also puts the spotlight on providers who are failing to keep people safe.

“I really enjoyed spending time speaking with the students and look forward to more collaborative work with the University in the future.”

Lisa Porter, senior lecturer in allied health and applied social sciences, said: “The session led by the CQC inspection managers was a fantastic opportunity for our students.

“It was interesting, lively and highly relevant to the students, who are all on placement in health and social care settings.

“Learning about the CQC and their inspection processes will be invaluable as students develop their future careers within health and social care, and become responsible for delivering and managing services that are safe, effective, caring and well led.”

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