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22nd Sep, 2021

County's libraries praised for Covid service

Tristan Harris 19th Aug, 2021 Updated: 19th Aug, 2021

WORCESTERSHIRE libraries have offered essential services during the pandemic and continue to play a vital role supporting communities.

They were open for all but the first lockdown, providing essential digital services for those without access to a computer or the Internet at home.

A Digital Library Hub ensured customers could enjoy services online while staying safe at home.

As Covid restrictions lift, libraries continue to provide essential services – supporting people and businesses as they adapt and recover from the impact of the pandemic.

Matt Dormer, Worcestershire County Council’s cabinet member with responsibility for communities, said libraries were assisting communities recover from the impact of Covid-19, bridging the digital divide, helping tackle loneliness and isolation and supporting students to catch up with their learning.

They are also helping young people make informed decisions about their next steps in education and work.

Between April and June 2021, 4,165 people used a public library computer to search for information, look for work, complete online applications and stay in contact with friends and family.

Digital champions are again providing one-to-one support sessions in libraries, online and via phone to help people increase computer-use confidence.

In May 2021, 30 adults with learning disabilities were given a ‘Digital Lifeline’ by Worcestershire Libraries after receiving free internet-ready tablets and Internet connection, thanks to funding from the Department for Digital, Culture, Media and Sport (DCMS).

The Library Service at Home and mobile library service ensures people are not isolated and can still access the books they need.

Visit www.worcestershire.gov.uk/libraries for more.

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