City call centre to man the phones for Children in Need - The Worcester Observer

City call centre to man the phones for Children in Need

Worcester Editorial 16th Nov, 2018   0

A WORCESTER call centre will be showing its support for the Children in Need by handling the calls for the BBC fund-raising appeal.

It’s the third time npower’s Worcester contact centre has manned the phones, with almost 100 employees volunteering their Friday night to take the all-important donations.

It is the seventh year running npower has been selected to host Children in Need’s official call centres, with three of the company’s offices across the country taking part this year.

On the night, volunteers will be joined by special guests the Mayor of Worcester Coun Jabba Riaz, city MP Robin Walker and Worcestershire CCC stars and Vitality Blast champions Dillon Pennington and Josh Tongue. npower’s CEO Paul Coffey will also be on hand showing his support.




Ahead of the appeal, volunteers have spent weeks fund-raising in the office by selling Children In Need merchandise and holding raffles. The teams even got a visit from Pudsey himself this week, who stopped by the office to encourage donations.

Karen Hughes, npower team manager and organiser, said: “I’m proud and honoured to be part of such an amazing event, this is my third year working on Children In Need at npower and I love it.


“The hard work in that goes into planning things down to the last detail to the cheers as the large donations come in on the night. This year we are planning bigger and better than before, and a big surprise on the evening too.’’

Raising cash for Pudsey today? Send us your pictures and details of your fund-raising to [email protected]

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