17th Feb, 2020

Ambulances arriving faster say new figures

NEW FIGURES show West Midlands Ambulance Service is reaching call outs faster than ever before, improving on last year’s response times.

West Midlands Ambulance Service University NHS Foundation Trust is currently ranked No1 in the UK and remains the only Trust in the country to exceed all of the standards and receive an ‘Outstanding’ grading.

Its chief executive, Anthony Marsh said: “The new ambulance response standards, introduced last year, have allowed us to prioritise those patients in greatest need, while ensuring that every call counts.

“What the figures show is that despite the number of 999 calls continuing to rise, response times have improved considerably.

“This is a real team effort to achieve such high standards and as a Trust, we will continue to do everything possible to ensure we provide the highest quality of care to every patients.”

Category one, which consist of the most serious life-threatening cases such as heart attacks and respiratory arrest, have a response target of seven minutes, a target West Midlands Ambulance Trust surpassed by achieving an average of six minutes and 44 seconds.

Response times for categories two and three calls were between six and nine per cent quicker on average.

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