NHS support service playing a crucial role in patient recovery - The Worcester Observer
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NHS support service playing a crucial role in patient recovery

Worcester Editorial 6th Aug, 2021   0

FROM Zimmer frames to walking sticks helping patients on the road to recovery is all part of the work of Worcestershire’s Integrated Community Equipment Service (ICES).

Based just down the road in Wychbold, the ICES team supplies mobility aids and adaptive equipment so people with disabilities can maximise or maintain their independence and health.

The service also helps people who are recovering from illness, following operations or physical injury, to return home as soon as possible after a stay in hospital.

The benefits extend beyond the hospital and into the community, with equipment enabling people to remain independent – preventing unnecessary hospital admissions where possible.




On average, the service provides approximately 240 pieces of equipment every working day.

Deputy director of nursing and therapies Hannah Wilson said: “High quality patient care is at the heart of everything the Integrated Community Equipment Service do as a team.


“They are with patients for their full care journey, and it’s the services aim to ensure people are able to live their life to the fullest, and where possible, remain independent in a familiar and comforting environment – their homes.”

The service, provided by Herefordshire and Worcestershire Health and Care NHS Trust, also refurbishes used NHS equipment, such as stools, commodes, walking frames, and trolleys so it can be sent out again to others who need it the most.

Indeed Hannah is keen to encourage equipment that is no longer requires to be returned so it can be re-used.

“Often people don’t realise they can return equipment back to the service to be restored and reused.

“Not only do refurbished items support another patient’s recovery, but they also help healthcare services save money that can be used elsewhere to benefit patient care.”

NHS issued equipment can be returned to the service warehouse on Crown Lane, Wychbold between 9am and 3pm, Monday to Friday. Anyone with queries can call 01527 869104 or visit https://www.hacw.nhs.uk/services/service/integrated-community-equipment-service-44/